THE FELLOWSHIP OF RESPONSIBLE BUSINESS
About FRB
Responsible business practices are essential. Companies that get this right today will be the success stories of tomorrow. However, sourcing knowledge and experience that enables you to learn and act effectively is difficult. Generative AI can’t predict real life pitfalls and getting time with genuine experts can be expensive.
Our mission
To help individuals, teams and organisations develop a responsible approach that guides them from discussion to effective and meaningful action.
Our values
Business benefits
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Faster - accelerated knowledge, saving time and money
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Cost effective - avoid known pitfalls, de-risk implementation plans, reducing wasted time and effort
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Leading - craft exacting solutions to specific circumstances, creating optimised outcomes
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Access - breadth and depth of cross-sector knowledge and subject matter expertise
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Collaborative - dialogue with a diverse range of professionals on focused topics​
Meet the team
The FRB team brings vast international cross sector experience gained from start-up businesses, through
to some of the world’s largest recognised brands.
Their depth of knowledge, augmented with an extensive network of associate advisors, is ready to challenge your thinking and help you find the solutions you need.
And they bring expert facilitation and coaching skills
to maximise the value of each and every engagement.
Stewart Bromley
You would be hard pressed to find someone more qualified to lead on digitally focused customer and employee transformation.
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Stewart has held progressively senior leadership roles in automotive, telecommunications and financial services, helping to shape today’s digital landscape.
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He joined Atom Bank at its inception in 2014 holding the roles of COO and CTO as they built a mobile only, self-service bank from scratch.
Stewart is looking to utilise his rare blend of technical, people and coaching skills, to challenge norms and to broaden people’s perspectives through the FRB.
Carl Lyon
Behind every good, stimulating debate is an expert facilitator. Someone who is well versed in the topic, understands trends and challenges, and knows what questions to ask.
Carl has years of experience in doing just this. One of the founders of The QoE, he has 20+ years in exploring customer, employee and digital experience with over 200 companies benefiting from his lively discussions.
From a background in engineering, Carl migrated to people-focused roles, tech sales, and determining customer needs through customer insights.
He is an experienced executive coach, looking forward to doing what he does best, leveraging his wealth of experience to help the FRB stimulate ideas that lead to more effective
and inclusive workplaces.
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Maria McCann
An early adopter in online customer experience, Maria has worked with a range of digital brands, building their customer strategies and operations from scratch.
Maria’s 20+ years working with teams and clients from a range of countries and cultures has given her a view on how businesses are approaching the challenge of creating diverse and inclusive customer and people propositions.
Maria also has a keen interest in how technology and data can play a role in business responsibilities to all their stakeholders. She is looking forward to bringing her knowledge and passion for these subjects to aide collaborative learning within the FRB community.